Effective Date: September 27, 2025
Contact: enquiries@nesoe.com
1. Introduction
These Terms of Service (“Terms”) govern your use of English training services provided by NESOE (“we,” “us,” “our”). By enrolling in our program, you agree to these Terms. Please read them carefully.
2. Services Provided
NESOE offers personalized English language training designed to improve speaking, fluency, and communication skills. A dedicated personal tutor will guide you through a customized lesson plan tailored to your needs.
3. Rates & Payments
- Hourly Rate: $25 per 1-hour session.
- Deposit: A one-time deposit of $50 is required to begin training. This covers your evaluation phase.
- Ongoing Payments: After the evaluation, lessons are billed in advance in blocks of two 1-hour sessions ($50 per payment).
- Commitment: There is no long-term contract. Training is provided on a pay-as-you-go basis.
4. Refund Policy
- If you are not satisfied with our services, you may request a full refund for your most recent two sessions.
- Refunds apply only to the last payment made and not to earlier completed sessions.
5. Scheduling & Attendance
- Lessons must be scheduled in advance with your assigned tutor.
- If you need to cancel or reschedule, please provide at least 24 hours’ notice.
- Missed sessions without notice may be charged at the regular rate.
6. User Responsibilities
- You agree to participate actively, complete assignments as requested, and maintain respectful communication with your tutor.
- You agree not to record, distribute, or reproduce lessons without prior written consent from NESOE.
7. Satisfaction Guarantee
We aim to provide high-quality, effective training. If you are not satisfied after your evaluation phase, you are under no obligation to continue.
8. Limitation of Liability
NESOE is not liable for indirect, incidental, or consequential damages that may result from your use of our training services. Our maximum liability for any claim is limited to the amount you paid for your most recent two sessions.
9. Privacy & Data Use
Your personal information (such as name and email) will be handled in accordance with our Privacy Policy. We may use cookies, Google Analytics, and Google AdSense in connection with our website and services.
10. Changes to Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised Effective Date. Continued use of our services after updates constitutes acceptance of the new Terms.
11. Contact Us
For questions about these Terms, please contact:
NESOE
Email: enquiries@nesoe.com